Category: sales enablement

How To Convert Fire & Security Leads Into Sales

How many people who visit your website give you their contact information and become a lead? And, more importantly, how many of those leads actually become customers who give you their money?

For the Fire & Security directors we speak to, those statistics are the most frustrating thing about your website – whether you’re a local company or the largest of the national brands.

The vast majority of traffic that comes to your site does one thing.

It leaves, never to return!

So, what percentage of people who make it to your website become a lead and then a customer?

1 out of 1000? 1 out of 10,000?

how-to-convert-leads-into-sales-clients-fire-security

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2 radical reasons why you don’t need a new Fire and Security website

The Lollies talk to a lot of Fire and Security company owners who are stuck!

Your business is not growing and you come to us with sad tales of website traffic that doesn’t produce the quality enquiries or the sales of alarm systems that you need.

Usually, you’re asking for a quote to build a new website, convinced that this is the answer…

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2 Vital Website Metrics Your Fire & Security Business Needs To Master

You’ve just finished a great session with your board of directors and you’re buzzing over your company’s growth plans for the next three years. 

To achieve your new financial numbers, one of your Goals for the next financial year is to make your website work harder and generate double this year’s tally of COMMERCIAL customers. Because, whilst domestic burglar alarms are your bread and butter, commercial intruder or fire alarm installations with ongoing maintenance contracts are where the real money is!

12 new business customers is a big ask

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LinkedIn Search Hacks For Fire & Security Sales – Don’t Waste Your Cash On Sales Navigator

Using a free LinkedIn account to prospect for Fire and Security leads? The Lollies love helping sales people to save cash. So don’t fork out for LinkedIn’s Sales Navigator Premium Package unless you absolutely have to. Here are some sales hacks that keep you using LinkedIn for free.

LinkedIn search for Job Title 

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Why Fire & Security Customer Service Teams Need A CRM

Imagine you get a call from an angry customer explaining that the Fire or Security product you sold them has malfunctioned in some way. You send an engineer to fix it. Sorted.

But what happens if the same customer rings back with the same problem?

It might not happen often but, if it does, that customer is going to be understandably frustrated.

And how much worse when the call handler has no recollection of the previous incident. They might be a different employee or they may have dealt with hundreds of enquiries since the last incident. It’s not surprising if the caller gets even more annoyed.

It doesn’t look good.

Even though it stands for customer relationship management, many Fire and Security companies don’t understand what a CRM does. They think it’s just a ‘job management’ tool. Not a way to give their existing customers a fabulous experience that will make them recommend you to their friends.

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