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by Jo Shaer, on September 30, 2011

As you can see from this graphic, mobile internet use is set to overtake traditional desktop usage in less than five years and Brafton reports that in 2010 mobile payments …

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Topics:Mobile MarketingSEO For BusinessMobile PhonesMobile Website Design

by Jo Shaer, on September 27, 2011

I've talked about tagging on Facebook before when there was a rogue app which sent its message virally to all your friends. That was a few months ago when tagging …

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Topics:FacebookBeing Tagged on Facebook

by Jo Shaer, on September 26, 2011

Previously on Facebook, we used to have two buttons at the top of the page with Top Stories and Recent Stories and we could switch between them, depending upon what …

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Topics:FacebookSocial Media For BusinessFacebook Feed

by Jo Shaer, on September 24, 2011

One of the downsides of having your email address visible on your website is that you are likely to become a victim of email spam. Even if you take the …

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by Jo Shaer, on September 23, 2011

I am indebted to Brafton for reporting on two recent studies about social media and business. The first comes from Zoomerang, who talked about Facebook use with more than 1100 …

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Topics:FacebookTwittersocial-media-and-small-businessSocial Media For Business

by Jo Shaer, on September 22, 2011

There's no doubt about it, reviews matter and negative testimonials definitely discourage potential customers. This graphic from, reflects the results of several studies of the US market which determined …

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Topics:TwitterMobile MarketingGoogle PlacesLocal Business Marketinghow to avoid bad reviews

by Jo Shaer, on September 21, 2011

Whilst setting up my Google Places Pages for Lollipop Local in both Essex and Birmingham, online marketing company was really the only choice when I was faced with having to …

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Topics:Google Placesonline marketing companyonline marketing

by Jo Shaer, on September 20, 2011

It was my friends in the US who first alerted me to the news that Facebook have diversified their sharing ability still further and given its users the equivalent of …

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Topics:Facebooksocial mediafacebook-friend-circlesfacbook subscribe

by Jo Shaer, on September 17, 2011

The Direct Message arrived from someone that I didn't know but who lived locally. It said something to the effect of 'I had such a good laugh when I saw …

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Topics:Twittersocial media

by Jo Shaer, on September 16, 2011

This arrived in my inbox this week and, on the face of it, it's a good thing because, generally, I want less mail. However, I do also like to know …

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Topics:FacebookSocial Media For Business

by Jo Shaer, on September 15, 2011

Further to my post about British businesses being scared of Social Media because it was a waste of time, in July 2011, You Say Pays interviewed 2387 adults in the …

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Topics:social mediaSocial Media For Businesssocial networking UK stats

by Jo Shaer, on September 14, 2011

I was a little disgruntled on Sunday. I had received a letter about my car insurance renewal and Aviva were offering an extra £20 discount if I renewed through my …

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Topics:TwitterSocial Media For Businesscustomer service through social media

by Jo Shaer, on September 13, 2011

A few weeks ago, I had a rather odd conversation with one of the local listing directory salesmen. Having entered the Birmingham branch of my business into all the free …

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Topics:Local SEO

by Jo Shaer, on September 11, 2011

Working with my clients recently on their new Wordpress websites, they pick up creating and editing Pages very quickly in Visual. But, of course, if I have set up a …

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Topics:Web DesignWordpress Tutorials

by Jo Shaer, on September 10, 2011

Following on from many complaints from our American cousins on the Google Places forum and on the blogs of Mike Blumenthal and Linda Buquet, it would appear that the 'Pending …

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Topics:Google PlacesLocal SEO

by Jo Shaer, on September 9, 2011

Dear Chairman, We are a professional intellectual property rights consultant and dispute organization based in HongKong, which mainly engaged in internet intellectual property rights protection. Now we have a pretty …

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Topics:Webmistress Hostingdomain name fraudWeb Designdomain name scams

by Jo Shaer, on September 8, 2011

As I come into contact with more and more local business owners, I am amazed that there are still so many who don't take social media seriously. They just don't …

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Topics:FacebookSocial Media For BusinessSocial Media and SEO

by Jo Shaer, on September 6, 2011

I am forever nagging my clients about the importance of getting reviews and testimonials from their customers - satisfied or unhappy, all feedback is welcome. I am an enthusiastic reviewer …

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Topics:Google Places

by Jo Shaer, on September 5, 2011

Further to my post about The Archers promoting Social Media and SEO, I am indebted to Suzanne at the Social Media Marketing Consultancy for another clip from The Archers which …

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Topics:Mobile Marketing

by Jo Shaer, on September 3, 2011

It's hard to believe but there actually are some people out there who don't have a personal Facebook account. And there are some who have deleted a Facebook Account because …

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Topics:Facebooksocial mediafacebook-business-account

by Jo Shaer, on September 2, 2011

It was the lovely Steve Jack at Webuseful who alerted me to the fact that Social Media and SEO have finally found mainstream validation. Synopsis from The Archers episode transmitted …

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Topics:FacebookSocial Media For BusinessSocial Media and SEO

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