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by Jo Shaer, on May 31, 2014

Great infographic from The Social Media Hat showing the numbers of active users on the main social media platforms. Are you making the most of social media for your business? …

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Topics:social media

by Jo Shaer, on May 30, 2014

A great question that we were asked today. Why is LinkedIn showing a random image from my clients website on her profile? This is what happens when you add a …

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Topics:LinkedIn

by Jo Shaer, on May 30, 2014

My first Sponsored InMail arrived in my LinkedIn inbox yesterday morning. It looked like a normal message until I clicked through to view it. Then I saw the full example …

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Topics:LinkedIn

by Jo Shaer, on May 29, 2014

I won a prize in a Facebook competition a couple of weeks ago! Hurrah! Sadly, I was not able to collect on the prize. [Tweet "Why announcing winners of your …

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Topics:FacebookLocal Business Marketing

by Jo Shaer, on May 28, 2014

It's great having a Google Places/Plus Local Business Page because other people can leave you nice reviews. It's also great that other people can upload images of them having a …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 27, 2014

I had a call from a taxi driver recently. He said he wanted my help with Google Places. His question? Why are other people's ads appearing on my Google Places …

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Topics:GoogleGoogle PlacesLocal Business Marketing

by Jo Shaer, on May 26, 2014

Social Media Workshops Tweeting for Twits Is Twitter working for your business? 40% of the 15 million Twitter users in the UK only ever read tweets. So, just because no …

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Topics:Twitter

by Jo Shaer, on May 26, 2014

Jo has been running 90 minute workshops on Facebook for groups of small business owners in Essex for the last 18 months. These also covered the basics of Social Media …

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Topics:Facebook

by Jo Shaer, on May 26, 2014

One of the questions I most often get asked on my Google+ training is what is Google Places? With the arrival of Google Plus, there are several types of business …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 26, 2014

High Visibility Social Media Are you Lost on LinkedIn? Does your profile get you noticed? For the last 18 months Jo has been running 60 minute training seminars help business …

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Topics:LinkedIn

by Jo Shaer, on May 25, 2014

Another great question from an attendee of our Twitter training course was: [question ask="Do you know if it is possible to set up an auto thank you message to new …

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Topics:Twitter

by Jo Shaer, on May 24, 2014

It was Sam from 137 Digital's stand in at the BNI who did an entire 60 second pitch consisting of "We, we, we, I, I, I, me, me, me, us, …

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Topics:Web DesignLocal Business Marketing

by Jo Shaer, on May 23, 2014

On Wednesday 21 May, Lollipop Local joined Ford Dunton's Andrew Bruell, Ian Mullins of MC2 Marketing in Brentwood and Paul Forster from Chelmsford accountants', Bird Luckin to give advice on …

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Topics:Search Engine OptimisationLocal Business MarketingSocial Media and SEO

by Jo Shaer, on May 22, 2014

One of the attendees of our Twitter training course recently asked what link shortener should be used on Twitter. Personally, I use Hootsuite which automatically gives me an owly short …

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Topics:Twitter

by Jo Shaer, on May 21, 2014

So you gave Google your mobile phone number so it could verify your information and keep you advised if anyone tried to access your account. But now you've got a …

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Topics:GoogleGoogle Places

by Jon Law, on May 20, 2014

I hadn't realised there was a Twitter follow limit until today. I like to follow interesting looking accounts and usually follow back people who follow me. I'm polite like that …

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Topics:Twittertwitter follow limittwitter lists

by Jo Shaer, on May 19, 2014

I am not alone in disliking giving my email and access to other personal information when I access something with a Facebook app. I know from personal feedback when I …

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Topics:Facebook

by Jo Shaer, on May 18, 2014

Another great question from our recent LinkedIn training workshop. Can I add my social media manager as an admin to my LinkedIn Company page? I know that to create the …

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Topics:LinkedIn

by Jo Shaer, on May 16, 2014

The new Twitter layout is rolling out to most people over the next few weeks. It really does look a lot like Facebook - why would they do that? I …

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Topics:Twitter

by Jo Shaer, on May 15, 2014

Back in 2012, there was an announcement from PC World that a security breach at Zendesk, the customer service support platform, had resulted in the possibility of hacks to accounts …

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Topics:Twitter

by Jo Shaer, on May 15, 2014

After years as a Global Search Engine, Google went Local and Mobile in the UK. By mixing up the order of importance on their results pages, they levelled the playing …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 14, 2014

Further to my recent SEO Warning about the business owner who could not get his website to rank for his own name, here is another similar tale with a twist …

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Topics:Search Engine Optimisation

by Jo Shaer, on May 13, 2014

Google say that 18% of local searches via a smartphone result in a sale within a day. And that 4 out of 5 customers want search ads to be customised …

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Topics:Google Search

by Jo Shaer, on May 12, 2014

April 2014 Update: Google Places Help should now read Google Plus Local Help Has your Google Places listing dropped off the front page? Have you moved office and want to …

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Topics:GoogleGoogle Placesgoogle places help

by Jon Law, on May 12, 2014

78 million website owners use WordPress for a reason... More than 22% of websites use WordPress as it is the best platform to get found on Google. Put simply, Google …

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Topics:BloggingWordpressWorkshopsWordpress blogging for beginners

by Jon Law, on May 9, 2014

Google is updating her lovely Algo again and promise this will help with those nasty doorway pages. This page has been updated to reflect that update! It's still a great …

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Topics:GoogleGoogle SearchkeywordsDoorway pages

by Jo Shaer, on May 9, 2014

I had a potential client contact us this week asking for help with 'getting to the front page of Google'. The only information I was given was the person's name …

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Topics:Search Engine OptimisationWeb DesignLocal SEO

by Jo Shaer, on May 8, 2014

This week I ran a Twitter training course in Brentwood at Warley Park Golf Club. Great twitter training today @JoShaer cant wait for the next course on blogging tomorrow — …

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Topics:Twitter

by Jo Shaer, on May 6, 2014

This one has come up a couple of times after people have been on our Facebook training course. I have a friend in real life but when we go to …

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Topics:Facebook

by Jo Shaer, on May 3, 2014

Further to my post about cups of coffee inspired by the BBC2's Business Boomers about the Coffee Hot Shots, there was one aspect of the programme that I did not …

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Topics:Local Business Marketing

by Jo Shaer, on May 2, 2014

A question that came up recently on one of our Facebook training courses. [question ask="I have found someone using my photo and my friend's last name with a fraudulent identity …

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Topics:Facebook

by Jon Law, on May 1, 2014

Let's just start with this straightforward remark. XP? Just give it up, NOW! On the 8th of April XP officially became obsolete. Now call me picky if you like but …

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Topics:XPSmall BusinessIEMicrosoftupgrade

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