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Facebook Reviews - How Can Customers Edit Them

by Jo Shaer, on February 10, 2019

 

Blimey, Facebook have made it really hard to work out how to edit your reviews. 

How to edit your Facebook Review

Once you have published your review, click the three dots at the top right of the page.

  • Click the option to DELETE!!!
  • Then you get the option to Edit or Delete!
  • You can make your change and then save or discard

 

Can I edit Facebook Reviews that have been left on my page

Nope!

However, if you have replied to all the good ones and you suddenly get one that is less complimentary, you should see if there is something that can be done to satisfy that customer.

If all else fails, you can hover over the top right of the review and click the three dots. You get the option to give feedback on this review.

 

You can then click one of the options. The ones that will apply to reviews are:

  • Review not relevant
  • Unfair review
  • Spam

amongst other irrelevant options.

 

Welcome to Facebook - a simple guide for UK business owners


Topics:FacebookHow To/Tips

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