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My Email Is Sending Spam - How To Stop Forged Spam Emails

by Jo Shaer, on July 20, 2013

My email is sending spam! One of my Yahoo accounts has now received a second failure message alerting me that a message I sent did not get delivered. Except that I did not send either message.

It says

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

*****@yahoo.co.uk
Domain *****.com has exceeded the max emails per hour (63/50 (126%)) allowed. Message discarded.

And then there is a spammy email about making money with your mobile phone.

The first time I realised that my email was sending spam, I tried to send back to Yahoo but found no way to do so.

With this second one, I decided to be more proactive and found the help page on the Yahoo Mail site.

The Yahoo page is called My account is sending out spam. This talks you through how to change your password to ensure that no one can gain access.

But I've already done this after the first one arrived and still my email is sending spam.

It also talks you through how to check any other linked email accounts to ensure that you change the emails on those too. If the hacker has access to these, then no matter how many times you change your main email password, it won't help. Because the hacker is always able to find out the new details.

I have done this bit too.

My Email is sending spam - how to stop spam emails

If this does not work, then they have another help page which talks about Forged messages

When it looks like my Email is sending spam but it actually isn't

This is where forged email appears to be sent from your email address, but your account has not actually been affected.

Yahoo tells us that email providers cannot prevent their domain names from being forged but they can take action if the fraud is identified.

So you need to find out the Internet Service Provider who is being used.

In Yahoo, go into an email and then click the Action tab.

Select the option to View Full Header.

In the pop box, identify the the last "Received" line of the full header and take note of the originating IP address.

This is a number which corresponds with the sender's Internet Service Provider (ISP).

I have now identified the ISP of the second spam email.

Go to a site like whois.net or domaintools and do an IP search to find out the name of the ISP who is providing the sender with their internet access.

Send an email to the ISP provider explaining the issue - preferably with supporting documentation - and ask for action to be taken. In many cases, the Who Is information will contain a section dedicated to contacting them re abuse.

I have now done this so I will let you know what happens. No ISP wants to be associated with spam, so let's hope that they sort it out.

Topics:Email

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