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Social Media Blog / Google Places

by Jo Shaer, on September 15, 2015

One of my clients emailed me about a call informing them that your Google listing will expire today. I called the number and eventually got a call back. Online Content …

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Topics:Google PlacesGoogle My BusinessLocal SEO

by Jo Shaer, on August 11, 2015

Further to our recent post on the Google Local Stack, we're getting regular calls from business owners about problems with their Google My Business local map listings. It's vital for …

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Topics:GoogleGoogle PlacesLocal Business MarketingGoogle My BusinessLocal SEO

by Jo Shaer, on August 9, 2015

At the end of last week, Mike Blumenthal introduced us all to Google's new Local Stack for local search terms, e.g., local seo in essex. This is the latest visual …

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Topics:GoogleGoogle PlacesGoogle My BusinessLocal SEO

by Jo Shaer, on July 23, 2015

We run lots of social media courses but the 1-2-1 consultation on Google Plus is the one that could make the most difference to the visibility of your business in …

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Topics:GoogleGoogle Places

by Jo Shaer, on June 28, 2015

You can no longer switch back to Classic Google Maps. We are all now stuck with the Full version they want us to use. If you are seeing the Google …

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Topics:GoogleGoogle PlacesGoogle My Business

by Jo Shaer, on March 23, 2015

Got a call from a business owner in Liverpool today. He told me that he was paying a company who guaranteed him a front page ranking with his Google Map/Google …

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Topics:Google PlacesLocal Business MarketingGoogle My Business

by Jo Shaer, on November 11, 2014

I'm currently setting up a new business. I'm looking to use LinkedIn, Google+, Facebook and Twitter (although I only really have experience with Twitter at the moment). In my business, …

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Topics:Google PlacesGoogle My Business

by Jo Shaer, on July 2, 2014

Oh how we all laughed! The Local SEO Pros of the world united in sniggering at Google's most recent advert for Google My Business in the US. It would seem …

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Topics:LinkedInGoogle SearchGoogle PlacesGoogle My Business

by Jo Shaer, on June 23, 2014

The latest news from Google world is the launch of Google My Business. This is the product that will replace both Google Places, Google Places For Business and Google Plus …

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Topics:GoogleGoogle PlacesGoogle My Business

by Jo Shaer, on June 10, 2014

If you work from home and want to hide your address so that it does not show on the internet, you can still show up in Google maps without revealing …

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Topics:GoogleGoogle Places

by Jo Shaer, on June 8, 2014

Don't be afraid! Google Plus is actually very similar to Facebook in terms of how to use it. What's the difference between Facebook and Google Plus? So, what's the difference? …

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Topics:GoogleGoogle Places

by Jo Shaer, on June 6, 2014

UPDATED FOR THE NEW GOOGLE MY BUSINESS LAUNCH Following on from our post on what type of Google+ page you need for your business, this is what you need to …

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Topics:GoogleGoogle Places

by Jo Shaer, on June 2, 2014

Google+ Local or Google+ Business page is the question that caused the most problems during my first Google+ training course. And then Google decided to change Google Places/Plus Local to …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 28, 2014

It's great having a Google Places/Plus Local Business Page because other people can leave you nice reviews. It's also great that other people can upload images of them having a …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 27, 2014

I had a call from a taxi driver recently. He said he wanted my help with Google Places. His question? Why are other people's ads appearing on my Google Places …

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Topics:GoogleGoogle PlacesLocal Business Marketing

by Jo Shaer, on May 26, 2014

One of the questions I most often get asked on my Google+ training is what is Google Places? With the arrival of Google Plus, there are several types of business …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 21, 2014

So you gave Google your mobile phone number so it could verify your information and keep you advised if anyone tried to access your account. But now you've got a …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 15, 2014

After years as a Global Search Engine, Google went Local and Mobile in the UK. By mixing up the order of importance on their results pages, they levelled the playing …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 12, 2014

April 2014 Update: Google Places Help should now read Google Plus Local Help Has your Google Places listing dropped off the front page? Have you moved office and want to …

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Topics:GoogleGoogle Placesgoogle places help

by Jo Shaer, on April 11, 2014

NO!!!! Please don't do that! Just as with Facebook and LinkedIn, Google's guidelines confirm that the main profile on Google+ has to be a person with a first and last …

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Topics:GoogleGoogle Places

by Jo Shaer, on March 13, 2014

Getting online customer reviews is difficult enough to start with, particularly on your Google Places/Plus Local page. But if a customer does take the time to say something nice about …

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Topics:GoogleGoogle Places

by Jo Shaer, on November 2, 2013

We had a call this week from a business in the West Midlands. They were unable to get their Google Places page to show for their main search term. And …

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Topics:GoogleGoogle Places

by Jo Shaer, on September 27, 2013

Interesting new term - Astroturfing - from our friends in the States. There has been a big hooha over there when a large number of SEO companies and SMEs have …

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Topics:GoogleGoogle Places

by Jo Shaer, on September 11, 2013

embed google+ posts on website or blogYup, where Facebook go, Google+ will surely follow and Google+ posts can now be embedded into websites. How to embed Google+ posts on your …

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Topics:GoogleGoogle Places

by Jo Shaer, on August 22, 2013

Further to Mike Blumenthal's Google Local Train Wreck post and Andrew Shotland's Google and Local SMB post, both talking about the difficulties Google seems to face in effectively serving the …

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Topics:GoogleGoogle Places

by Jo Shaer, on July 23, 2013

stars in the UK for Google+Today on Google+ Local, there was great excitement here. I discovered that stars have now filtered through into the local listing section of the main …

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Topics:GoogleGoogle Places

by Jo Shaer, on July 19, 2013

5 star reviews back on Google+Thanks to Phil Rozek of Local Visibility System for pointing out that the familiar 5* system of reviews is on its way back. Goodbye to …

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Topics:GoogleGoogle Places

by Jo Shaer, on July 5, 2013

why does it have google+ page on some businesses and not on my listing Zagat Score and Google+ Reviews Example 1 has a Score of 30/30. This is the old …

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Topics:GoogleGoogle Places

by Jo Shaer, on June 14, 2013

It's all incredibly confusing at the moment here in the UK when it comes to Google's Local listings - previously known as Google Places. There are Google Places pages that …

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Topics:GoogleGoogle Places

by Jo Shaer, on June 12, 2013

Google Places - We Currently Do Not Support This Location See the two screenshots of a Google Places dashboard? This is what business owners dread to see. When they look …

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Topics:GoogleGoogle Places

by Jo Shaer, on June 6, 2013

I found another new feature on Google this week - the ability to log in as one gmail account and then add others so you can be logged in to …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 31, 2013

It was a client who first alerted me about the Google+ Business Page verification emails. Should you get one of these and you are a Service Area Business and do …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 29, 2013

I was really excited to receive my invitation to be part of the Beta testing for the new Google Maps last week. But I only got around to having a …

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Topics:GoogleGoogle PlacesLocal SEO

by Jo Shaer, on May 18, 2013

Google I/O announced the end of search as we know it. Google's engineers realised that there is not only a need to answer, but also to converse and anticipate. Last …

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Topics:Mobile MarketingGoogle PlacesMobile PhonesLocal SEO

by Jo Shaer, on May 2, 2013

The rankings for Google Places have been up and down like a yoyo over the last couple of weeks. Businesses everywhere are tearing their hair out at the sudden disappearance …

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Topics:GoogleGoogle PlacesLocal Business Marketing

by Jo Shaer, on April 13, 2013

As an interim measure to try to sort out some of the existing bugs and glitches during the transition from Google Places to Google Plus Local, a new Google Places …

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Topics:GoogleGoogle Places

by Jo Shaer, on March 22, 2013

If you are a service based business where customers cannot just walk off the street into your office, then Google Places/Plus rules state that you should have your address hidden …

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Topics:GoogleGoogle Places

by Jo Shaer, on February 14, 2013

Warning, current advice is not to do anything until Google Places has made the full transition from +Local to +Business Pages. I have not verified this listing. I'm naturally a …

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Topics:GoogleGoogle PlacesLocal Business Marketing

by Jo Shaer, on February 2, 2013

UPDATED FOR DECEMBER 2014 - Most likely this is due to the effects of the Pigeon algorithm update. Keep calm, Corporal Jones, and let the dust settle. Our colleagues in …

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Topics:google+ local page not showinggoogle places page not on front pageGoogle PlacesLocal Business Marketing

by Jo Shaer, on January 31, 2013

"I just don't get this Google Places. What's it all about?" "It's for people who travel a lot to show off where they've been..." This was an exchange I saw …

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Topics:Local Social Media OptimisationGoogle Places

by Jo Shaer, on December 27, 2012

Showing the importance of local social media optimisation, Jeremy Sussman explains how Google decides on its Local Search Ranking, as well as giving an overview of Hotpot, Tags and Boost …

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Topics:Local Social Media OptimisationSocial Media OptimisationGoogle PlacesLocal SEO

by Jo Shaer, on December 26, 2012

Hello I am in the process of having a small website built by a friend, and I am about to set up a new business working as a beauty therapist …

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Topics:GoogleGoogle PlacesLocal Business Marketing

by Jo Shaer, on November 22, 2012

Brafton have alerted me to another great infographic from about search engines and local search. This evolution of local search comes from MDG The advent of smart phones has seen …

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Topics:Google PlacesMobile PhonesLocal SearchLocal SEO

by Jo Shaer, on November 20, 2012

November 2012 Round Up. My Google Local or Places or Plus or Plus Local page listing - I am totally confused as to what to actually call it in its …

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Topics:GoogleGoogle PlacesLocal Business MarketingLocal SEO

by Jo Shaer, on November 1, 2012

"But how can I get my happy customers to give me reviews?" Current thinking says that it is extremely important to get positive online feedback in the local listing directories, …

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Topics:Google PlacesWeb DesignLocal SEO

by Jo Shaer, on October 25, 2012

At last, Google have made it possible to easily produce a shortened form of the Google Places page url. Nyagoslav at OptiLocal has alerted me to the fact that, instead …

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Topics:Google Placesgoogle places url shortener

by Jo Shaer, on August 14, 2012

Reputation Management has become old hat. It implies reacting to a situation, whereas these days the reputation of a business is the first thing that people see when they search …

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Topics:GoogleGoogle PlacesLocal Business MarketingLocal SEO

by Jo Shaer, on July 4, 2012

ZMOT The Zero Moment of Truth In 2011, the average shopper used 10.4 sources of information before buying - almost twice as many as the previous year and this has …

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Topics:Googlesocial mediaGoogle PlacesLocal Business MarketingCustomer Services

by Jo Shaer, on June 27, 2012

I have written before about scammers emailing or ringing up pretending to be from Google or Facebook. I have also written about Indian SEO salespeople - or if I haven't …

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Topics:GoogleGoogle PlacesLocal SEO

by Jo Shaer, on June 23, 2012

Further to my post on Getting Online Customer Reviews, Andrew Shotland of Local SEO Guide says that there tend to be four types of business: The majority, who get most …

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Topics:Facebooksocial medianegative reviewsSocial Media For BusinessGoogle PlacesLocal Business Marketing

by Jo Shaer, on June 11, 2012

Most people who sell Google Places SEO will try to baffle you with technical jargon like keywords, backlinks, optimisation and social search but, for business owners, these can be meaningless …

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Topics:Mobile MarketingGoogle PlacesMobile Phones

by Jo Shaer, on June 7, 2012

At the back end of last week, Google decided to merge its Google Places pages with Google Plus, its social media platform, although it seemed to take a few days …

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Topics:GoogleGoogle Places

by Jo Shaer, on May 29, 2012

The latest news about tweaks to the Google Local Business function came from Silicon Republic in Ireland via a friend in France. It would seem that mobile Google Places Pages …

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Topics:Google PlacesLocal Business Marketing

by Jo Shaer, on May 10, 2012

The client with this Google Places problem was a Business Centre which rents out rooms. How an erroneous Google Maps listing can be created An outside contractor had run a …

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Topics:Google Places

by Jo Shaer, on May 2, 2012

I was trying to find the phone number of my local electrical supplier last week but their website kept coming up with a 'the page cannot be found' message. When …

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Topics:Google PlacesLocal Business Marketing

by Jo Shaer, on April 26, 2012

GOOGLE PLACES HAS BEEN REPLACED BY GOOGLE MY BUSINESS - MAKE SURE YOU CHOOSE THE RIGHT PAGE FOR YOUR BUSINESS BY CLICKING HERE So just how important is Google Places …

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Topics:Google PlacesLocal Business Marketinggoogle places optimisationLocal SEOgoogle business listings

by Jo Shaer, on April 23, 2012

I remember some months ago that I noticed there was a duplicate Google Places Listing for Lollipop Local. As I ummed and ahed about the best strategy for dealing with …

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Topics:duplicate google places listingGoogle PlacesLocal Business Marketing

by Jo Shaer, on March 17, 2012

This 2012 blog post has been updated. In 2017, after a plethora of name changes, Google Places is now known as Google My Business - but most business owners seem …

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Topics:Local Social Media OptimisationGoogle PlacesLocal SEO

by Jo Shaer, on March 15, 2012

Following on from my problem with my own Google Maps Listing and some lost Google Places reviews, here's a great cartoon from Margaret Shulock and Mike Blumenthal. Fortunately, they did …

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Topics:Google Placesgoogle maps listingLocal SEOlost google places reviews

by Jo Shaer, on March 5, 2012

Further to my recent post on Google Places UK problems in February, my lost Google Places reviews have now returned. When they first disappeared, I consulted the Google Places Reviews …

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Topics:Google Places

by Jo Shaer, on March 1, 2012

After my post about Google Places Help a few weeks ago, I took the plunge, suspended the correct but invisible listing and amended the visible but incorrect one. Within days, …

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Topics:Google Places

by Jo Shaer, on February 4, 2012

I am indebted to both Scoop and iLocalSearch for alerting me to this story about how fake online reviews can ruin a business. It is the horrendous tale of the …

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Topics:Google Places

by Jo Shaer, on January 28, 2012

Following on from my recent post on the red circles with letters rather than red balloons, I am indebted to Nyagoslav at Optilocal for filling me in on the new …

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Topics:Google Places Branded One BoxGoogle PlacesLocal SEO

by Jo Shaer, on January 4, 2012

Several shops have closed their doors for the last time in my neighbourhood recently and, in the majority of cases, the owners made the same local business marketing mistakes which …

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Topics:Google PlacesWeb DesignLocal Business MarketingSEO For BusinessLocal SEOlocal business marketing mistakes

by Jo Shaer, on December 24, 2011

"Should I take out a paid advertisement with [one of the local listing directories]. I have until Monday to make up my mind if I want to take advantage of …

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Topics:Google PlacesLocal SEO

by Jo Shaer, on December 8, 2011

The problem is that business owners are scared of people selling Google Places SEO in the UK. They've had other SEO salesmen on the phone and received numerous marketing emails …

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Topics:Google PlacesSEO For BusinessGoogle My Business

by Jo Shaer, on November 28, 2011

At a time when Google Places Pages are dependent upon keeping a consistent phone number across the board and putting huge emphasis on local numbers, I found it rather strange …

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Topics:Google Places

by Jo Shaer, on November 27, 2011

It wasn't long in coming but, after Mike Blumenthal pointed them out earlier this week and then went on to highlight some of the more inappropriate Google Places bubble ads, …

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Topics:Google Places

by Jo Shaer, on November 24, 2011

Further to yesterday's post about Setting Up Google Plus Business Pages, lost in all the hype around last week’s announcement of the launch was the following paragraph from Google’s blog: …

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Topics:GoogleGoogle PlacesGoogle Plus Business Pages

by Jo Shaer, on November 13, 2011

This week I finally got to do an online local mobile search. You see, there was a tragedy chez Lolly earlier this week when the kettle decided to give up …

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Topics:Mobile MarketingGoogle PlacesMobile PhonesOnline Local Mobile Search

by Jo Shaer, on November 9, 2011

Online Reviews Affect Human Choices Online reviews are important because they help people to select your business from the hundreds of other search results. Even if someone is looking on …

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Topics:online reviewsSocial Media For BusinessGoogle PlacesLocal SEO

by Jo Shaer, on November 3, 2011

We work with a lot of Business to Business companies and many are unsure why they should target local business, a fact which was borne out by stats in a …

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Topics:Google PlacesLocal Search MarketingLocal SEO

by Jo Shaer, on November 2, 2011

When I first looked at this section of the infographic on Local Search Images by MDG, I rather glossed over the section at the bottom that discussed what many companies …

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Topics:Google PlacesLocal SEO

by Jo Shaer, on October 29, 2011

Well, after my exchanges with Nyagoslav at Optilocal and Phil at Local Visibility- Grey pins about the grey balloon markers, this morning I noticed a brand new dashboard for local …

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Topics:Google Places

by Jo Shaer, on October 12, 2011

Fabulous screenshot from OptiLocal which show where any potential customer's eye will linger longest on the first page of Google for the results of their search term. The future is …

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Topics:Google PlacesLocal Search

by Jo Shaer, on October 11, 2011

It's not often you get offered a free seminar on Google Local in the UK so, naturally, Lollipop Local jumped at the chance to be represented. However, schooltime crossing commitments …

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Topics:Mobile MarketingLocal Social Media OptimisationGoogle LocalGoogle Places

by Jo Shaer, on October 10, 2011

This infographic from Hubspot rather says it all about Local Mobile Search. 80% of people research local businesses online before buying within a 10-20 mile radius of their location and …

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Topics:Google PlacesMobile Phoneslocal-mobile-searchMobile Website DesignLocal SEO

by Jo Shaer, on October 7, 2011

"We have a special offer for you that is only valid for today but will be invaluable for local search!" It was another local listing directory trying to persuade me …

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Topics:Google PlacesLocal Business MarketingLocal SearchLocal SEO

by Jo Shaer, on September 22, 2011

There's no doubt about it, reviews matter and negative testimonials definitely discourage potential customers. This graphic from 540seo.com, reflects the results of several studies of the US market which determined …

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Topics:TwitterMobile MarketingGoogle PlacesLocal Business Marketinghow to avoid bad reviews

by Jo Shaer, on September 21, 2011

Whilst setting up my Google Places Pages for Lollipop Local in both Essex and Birmingham, online marketing company was really the only choice when I was faced with having to …

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Topics:Google Placesonline marketing companyonline marketing

by Jo Shaer, on September 10, 2011

Following on from many complaints from our American cousins on the Google Places forum and on the blogs of Mike Blumenthal and Linda Buquet, it would appear that the 'Pending …

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Topics:Google PlacesLocal SEO

by Jo Shaer, on September 6, 2011

I am forever nagging my clients about the importance of getting reviews and testimonials from their customers - satisfied or unhappy, all feedback is welcome. I am an enthusiastic reviewer …

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Topics:Google Places

by Jo Shaer, on August 28, 2011

Whether you're a website designer in Southend-on-Sea or a martial arts instructor in Birmingham, Google Local Business Marketing is currently the most important goal for any bricks and mortar business …

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Topics:Google Local Business MarketingGoogle PlacesLocal SEO

by Jo Shaer, on August 22, 2011

Originally posted in Google Places on SitePro News For many small businesses, Google Places Pages are their big chance to overtake their larger competitors and get onto the front page …

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Topics:social mediaGoogle PlacesSEO For BusinessSocial Media and SEO

by Jo Shaer, on August 18, 2011

Many businesses in Birmingham and the rest of the UK do not understand the relevance of Local SEO Services to the actual concept of their website's design. Do you have …

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Topics:Google PlacesWeb DesignLocal SEO

by Jo Shaer, on August 3, 2011

The last week or so has seen some major changes to the appearance and information contained within the Google Places Pages. These are the free websites which allow small local …

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Topics:Google PlacesGoogle Places ChangesLocal SEO

by Jo Shaer, on July 27, 2011

The red circle with a letter inside rather than a red balloon usually occurs when Google cannot confirm your address. It could be that you originally set up the page …

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Topics:Google Places

by Jo Shaer, on July 11, 2011

So many people don't know that they actually have their own free website already, courtesy of Google. It's called a Google Places Page and to use it to its best …

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Topics:claim google places pageGoogle Places

by Jo Shaer, on May 11, 2011

It was on the News yesterday. Microsoft have purchased Skype for £5.2bn. I'm a bit behind the times because I've only just started using Skype - for conversing with friends …

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Topics:Google PlacesMobile PhonesLocal SEO

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