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by Robert Ellis, on February 4, 2018

Have you ever used a spreadsheet to store your customer and lead data? Unfortunately, this is lead management at its worst. These customer and lead spreadsheets can become huge and …

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Topics:CRM

by Jo Shaer, on February 2, 2018

IT'S FACTORY FRIDAY - AND IT'S FEBRUARY 2ND, GROUNDHOG DAY!!! Which means that I get a chance to revisit the first ever Factory Friday and educate you all about encapsulation! …

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Topics:factory friday

by Jo Shaer, on January 26, 2018

The Lollies had a great Double Whammy this week! Award-winning digital marketing agency Along with two other local businesses, Jon and Jo received our Southend Business & Community Charter Bronze …

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by Jo Shaer, on January 22, 2018

As I said in my blog post earlier this week, I think the latest changes to the Facebook algorithm are unlikely to result in sponsored ads disappearing from your news feed …

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by Jo Shaer, on January 18, 2018

A new client asked us to quote for at least 4 Facebook updates per day as part of their social media management. He said: "The reason our current campaigns are …

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Topics:Facebook for Business

by Jo Shaer, on January 15, 2018

The business owner was almost in tears during our phone call. We have always been at #1 on Google maps but my listing has just disappeared! We have been replaced …

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Topics:google maps listingfire & security

by Jo Shaer, on January 6, 2018

Recently I discovered the Institute for Family Business and their blog. One of the first articles that caught my eye was about Britain's top 10 private family businesses. The list …

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by Jo Shaer, on January 4, 2018

Are you always complaining that you cannot buy a piece of machinery or grow your business because you don't have the funds? Well, for businesses in Essex, Kent and East Sussex, …

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by Jo Shaer, on January 3, 2018

Do you find yourself regularly speaking to colleagues or prospects who complain that they are extremely unhappy with their current situation... but when anyone suggests a solution, they always make …

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by Jo Shaer, on December 6, 2017

I was talking with the fabulous Mr Rick Roberge today about comfort zones and other sales-restricting behaviours. But the conversation went on to a different type of comfort zone - …

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