The More You Work IN Your Fire & Security Business, The Less It Is Worth!

It’s a sobering thought but it is one of the staple pieces of advice from any business coach – work ON your Fire & Security business not IN it.

Otherwise, rather than owning a true business, all you actually own is a job. 14 hour days, 7 days a week. 

Continue reading “The More You Work IN Your Fire & Security Business, The Less It Is Worth!”

Discovering The Biggest Secret Of Fire & Security Sales Whilst Standing On Your Head

Jon and I learned a huge secret about selling Fire & Security products whilst at a yoga workshop recently!

Yup, I hear you. What on earth does yoga have to do with Fire & Security or even sales?

So here’s what happened:

Continue reading “Discovering The Biggest Secret Of Fire & Security Sales Whilst Standing On Your Head”

How To Create A Custom URL For Your Fire & Security Facebook Page Today

Did you know that you can have a custom URL for your Fire & Security Facebook Page? Also known as a vanity URL, it gives your Page an easy-to-find and easy-to-share URL that looks professional and branded.

It is also known as a USERNAME.

Facebook explains: Continue reading “How To Create A Custom URL For Your Fire & Security Facebook Page Today”

Are You Getting Exclusive Fire & Security Leads Or Paying Through The Nose For a 1:4 Chance Of Winning The Work?

A startling fact was revealed during conversations with the Fire & Security business development managers in London, Liverpool and Birmingham.

EXCLUSIVITY OF LEADS IS NOT USUALLY GUARANTEED

WTF!!!????

Yup, Lolly leads are always exclusive. But we hadn’t been talking about it in any of our sales materials. Because we didn’t think exclusivity was a ‘thing’!

We thought all lead generation companies offered exclusive leads!

DOH!

What is Lead Exclusivity Continue reading “Are You Getting Exclusive Fire & Security Leads Or Paying Through The Nose For a 1:4 Chance Of Winning The Work?”

Becoming A More Successful Fire & Security Director: Former Dragon’s Den Star, James Caan, Reveals 3 Top Tips

I have just seen a great article on LinkedIn from entrepreneur, James Caan. It’s all about what the world’s most successful people have in common.

Embracing these is going to help a Fire & Security director to become more successful too.

Here goes: Continue reading “Becoming A More Successful Fire & Security Director: Former Dragon’s Den Star, James Caan, Reveals 3 Top Tips”

Make A 5% Increase In Your Fire & Security Customer Retention To Yield A 25-95% Increase In Profits

Why is it that Fire & Security customer retention is not being discussed by more UK directors? 

The majority of your sales people tell me that: 

“most of our work comes from existing customers and word of mouth referrals”.

So it sounds to me like it’s hugely important to keep your existing customers sweet. They’re the golden goose that keeps most Fire & Security companies going.

A great infographic from Experience Matters shows that loyal customers are:

5x more likely to repurchase, 5x as likely to forgive, 4x as likely to refer and 7x as likely to try a new offering! Continue reading “Make A 5% Increase In Your Fire & Security Customer Retention To Yield A 25-95% Increase In Profits”

Could Your Fire & Security Facebook Competitions Upset Your Fans?

Everyone loves a competition! Especially being able to win something for nothing. It’s a great way to increase your Fire & Security company’s visibility in the local community. And to generate more new enquiries from homeowners who want to feel safe.

Which is why some home security installers are offering prizes like free alarm systems on their Business Pages.

But sometimes it can cause bad feeling rather than elation! Continue reading “Could Your Fire & Security Facebook Competitions Upset Your Fans?”

Moving your Fire & Security premises? How can you maintain the ranking for your Google map listing?

One of my Fire & Security LinkedIn connections published an update recently about his impending office move.

How fantastic to see a Fire & Security company growing so nicely!

But any change of address could impact the ranking of your company’s Google My Business map listing. Unless you update it in a very specific way.

Continue reading “Moving your Fire & Security premises? How can you maintain the ranking for your Google map listing?”

Should Fire & Security Directors Be Networking?

If you’re trying to increase sales of Fire & Security systems to local businesses, then you should definitely be networking.

These events are where you will find lots of local business owners.

But it’s not just local business owners. There are also employees from sales and procurement. And, of course, each of those individuals will also be living in a property near you that will require a domestic alarm and CCTV cameras!

So it’s a double whammy of opportunity. Continue reading “Should Fire & Security Directors Be Networking?”

Horrible Comments On Your Fire & Security Facebook Page & How To Cope

Sometimes, the human race makes me sigh! You put up a post that is designed to help people and some smartass thinks it’s open season on your Fire & Security business.

I’m not talking about people who may have a genuine customer service issue that they feel is not being handled effectively through your usual channels.

Complaints about late engineers or faulty alarm systems MUST be dealt with quickly and sensitively. AND learned from so any future unhappiness is dealt with before any customer feels the need to take it to social media.

Facebook likes comments – they’re engaging Continue reading “Horrible Comments On Your Fire & Security Facebook Page & How To Cope”